Your data

Data deletion

Effective 28 September 2026 · Private beta

To request deletion of Chatloaf account or workspace information, email [email protected] with the subject Chatloaf data deletion. Tell us the email address used for your account and the workspace or business name. Please do not include passwords, access tokens or message transcripts in the request.

What happens next

We will verify that you control the account or are authorized to act for the business. We will then identify the relevant account and workspace data, carry out the applicable deletion or coordinate with the business that controls the workspace, and confirm the outcome. If we must retain limited information for legal, security, audit or suppression reasons, we will explain that in our response. Backup copies may remain after active records are deleted; our response will explain how those copies are handled.

If you received a WhatsApp message

If you are a customer of a business that uses Chatloaf, contact that business directly to ask about its messages or customer record. You can also email us with the business name and a way to identify the relevant conversation; we will route the request to the appropriate business after verification. You can opt out of marketing messages by using the opt-out method offered in the message or by contacting the sending business.

Questions

Soulful operates Chatloaf at B9, C223, Street 15, Chhatarpur Enclave Phase 2, New Delhi, India 110074. Email [email protected] with any questions about this process.